Executive Class Employee Experience Accreditation
Unlock growth through employee excellence and leadership development.
Think Your Leadership Has What it Takes?
The businesses who attain the World Class Customer Experience have met the following criteria:
- 4.8 Aggregate Employee Rating
- Employee Net Promoter Score of 80 or higher according to In-House Survey
- Minimum of 4 out of 5 on SERVE™ Management Audit
- Completion of Background Leadership 101™ by all mid through C-Suite level. management
- Completion of Background Leadership Certification™ by Owner, President and/or CEO
Small Business Benefits Include:
Enhanced Employee Satisfaction
Increased Operational Efficiency
Continuous Improvement Culture
Improved Leadership Skills
Exclusive Marketing Advantages
Key Program Features:
Ongoing & Quarterly
Comprehensive employee feedback survey administered either quarterly or bi-annually supplemented by a real-time feedback Employee Dropbox
Service Training
Background Leadership 101™ training for all management with comprehensive Certification for owner/CEO
Outside Observation
Randomized third-party stay interviews and on-call exit interviews that accompany interaction audits between employees nd management
Accreditation Badge
Exclusive badge that can be displayed on all marketing (including storefronts, vehicles, print materials, etc.) and listing on the Executive Class Business Directory
Think your business has what it takes to go to the next step?
