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Serve Business Consulting LLC
Serve Business Consulting LLC

  • Employee Experience Accreditation

    Demonstrate and advertise your commitment to your people. Show your dedication to being among the top workplaces through accountability and integrity to those who matter most in your businesses.
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  • Customer Experience Accreditation

    Don't just claim to be among the best. Don't just say that you offer a "world class experience". Prove it! Demonstrate your commitment to your customers through more than a rating...show it with accountability and measurable success!
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  • Integrated Training Programs

    Our proprietary Background Leadership™ and It's a BLAST to SERVE™ Training Programs take a holistic  approach by integrating customer and employee insights to develop cohesive strategies that drive measurable business growth. These comprehensive services ensure every facet of your business works in harmony to achieve your goals.

  • Get to know us

    Invest in your team’s future with customized workshops and training sessions. Our hands-on programs equip your staff with the skills and knowledge needed to excel in today’s competitive market.
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Transform Customer and Employee Experience with ServeBC

Serve Business Consulting helps Colorado Springs small businesses prove and improve customer service and employee engagement.

We come to you for on-site training, audits, and accreditation.

At Serve Business Consulting, we offer third-party accountability that drives growth, boosts loyalty, and transforms your business from the inside out.

As a locally owned consulting firm, we know firsthand the unique challenges and opportunities small businesses along the front range face. Our dedicated team works closely with you to craft practical, personalized solutions that enhance every touchpoint—from customer interactions to employee engagement—delivering real, measurable results.

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What we do

Monitoring

Customer & Employee Experience

Data gathering and interpretation are at the heart of the ServeBC business model. We provide extensive solutions to meet any demand - whether you want one-time feedback on a recent event or want to get an ongoing sense of the pulse of your organization.

Accreditation

Customer & Employee Experience​ 

Want to stand above the crowd? Our customer and employee satisfaction accreditation programs allow your business to showcase your exceptional customer service skills and outstanding office culture!

How we do it

Retention Consulting

We've helped businesses go from a 4% average customer retention rate to 20% through guidance, training and data analysis. We'd love to help you do the same!

Customer Service Training

Our proprietary customer service training programs empower the customer-facing employees in your business by giving them the tools to meet (and exceed) each customer’s needs, resolve difficult situations, and ensure consistency in every interaction.

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Management Coaching

Our Live to Serve Coaching Program™ has been skillfully created to support front-line staff in their interactions with clients and management in their relationships with workers.

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Process Improvement

We are Lean Six Sigma certified to help you streamline and improve how your business runs.

Frequently Asked Questions

Do you come to our business or do we have to travel?

We come to you!

We are completely mobile within the Colorado Front Range. We come to you so that we can tailor your solution to your space, staff and location.

Do you work with franchises or corporate chains?

The simple answer is "no".

In general, we aren't able to work with anything that has a corporate office outside of Colorado. However, depending on how independently your franchise is set up, we can look at that on a case by case basis.

How do you help me improve Customer Retention?

That depends on what makes sense for your business!

Customer retention is universal to business, but not every business works with a cookie-cutter method. ServeBC has a multitude of tools that we bring to your business including (but not limited to) satisfaction measurement, staff training, third-party accreditation programs and internal process improvement systems.
How can you help my business?

One word...Accountability!

According to a study done in April of 2025 by clutch.co, 90% of Americans will only buy from brands they trust, and that trust comes from third-party verification. We are that objective third-party that shows customers that they'll have an outstanding experience with them every time they buy from you!
How long until we see results?

That depends on you!

On average, our clients generally start seeing measurable results within 6 months. If you enroll in one of our accreditation programs, accreditation is usually achieved within 12-18 months.
What makes ServeBC different from other consultants?

Easy...our Accreditation Programs!

The cool thing about consultants is that we're all geared towards something different, so choosing one is based more on your own business goals than anything else. ServeBC, though, is the only consulting firm that offers actual business accreditations in customer service, employee engagement, and whole business health.

Here's our proof

Contact Us
Keep Clients
Keep Employees
Keep Volunteers
Prove It